- Appointments are required to use Sensorium. To secure your session, please book in advance through our website.
- We recommend booking well in advance to ensure your preferred date and time.
- All booking fees must be paid prior to your session.
- We understand that plans may change. If you need to cancel your session, please provide us with at least 24hrs notice.
- Failure to cancel your session or provide notice within the required time frame will result in the forfeiture of your booking fee.
- We are happy to accommodate rescheduling requests if made within the specified notice period.
- Rescheduled sessions are subject to availability.
- If you do not arrive for your scheduled session and do not provide prior notice, your booking fee will not be refunded.
- To ensure the best experience for all visitors, please arrive on time for your session. Late arrivals may result in a shortened session, as we must maintain the schedule for other visitors.
- For group bookings, we may have different cancellation and rescheduling policies. Please inquire with our staff when making a group booking.
Rules Subject to Change:
- Please note that our booking and cancellation policies are subject to change. We will make every effort to communicate any updates in a timely manner.
We appreciate your understanding and cooperation. Our goal is to provide you with a wonderful and safe sensory experience at Sensorium.